Frequently Asked Questions
Everything you need to know about your FELLA SWIM order.
How do I find my perfect fit?
We recommend referring to our comprehensive Size Guide located on each product page. Our swimsuits are designed with high-quality Italian fabrics that offer a firm, supportive fit; if you are between sizes, we suggest sizing up.
What is your return policy?
We accept returns for store credit or exchange within 14 days of delivery, provided the items are in original condition with all tags and hygiene liners attached. Please note that sale items are final sale.
Do you offer international shipping?
Yes, FELLA SWIM ships worldwide. We offer standard and express shipping options via DHL and Australia Post. Shipping costs and delivery timelines are calculated at checkout based on your location.
How should I care for my swimwear?
To ensure the longevity of your pieces, hand wash in cold water with a mild detergent after each use. Avoid rough surfaces, do not tumble dry, and always dry in the shade to prevent color fading.
Can I change or cancel my order once it is placed?
As we strive to process orders quickly, we are only able to make changes or cancellations within 1 hour of the order being placed. Please contact our customer care team immediately for assistance.
Are your fabrics sustainable?
We are committed to conscious manufacturing. Many of our signature textured fabrics are sourced from eco-certified Italian mills that prioritize reduced water consumption and ethical production standards.